Solar Battery Service & Repair in Las Vegas & Henderson
Tesla Powerwall not charging, battery backup not working during an outage, or Enphase storage showing offline — Penny Electric services existing solar battery systems in Las Vegas. For new Powerwall installation see our battery backup install page.
Solar Battery Repair vs. New Installation
Solar battery service covers repair and troubleshooting of storage already installed on your home — Tesla Powerwall, Enphase IQ Battery, HomeGrid, and other backup systems tied to existing solar. This page is for when battery backup is not working: not charging from solar, not discharging during an outage, or showing communication and gateway errors.
That is distinct from new Powerwall installation on our battery backup installation page, which covers Tesla Certified install of new storage. Here we service what you already own — firmware resets, gateway configuration, breaker and CT issues, and hardware replacement when a unit failed.
Battery systems sit at the intersection of solar, your main panel, and utility interconnection. A Powerwall that will not island during a grid outage may need gateway settings corrected; a battery that will not charge may trace to solar production faults, inverter communication, or a tripped breaker — not the battery module alone. Licensed electricians diagnose the full path.
Part of our solar repair services; see solar inverter repair and solar diagnostics when storage faults overlap with inverter or monitoring issues.
This work is part of our complete solar repair services for Las Vegas and Henderson — licensed electricians who service existing residential solar and battery systems, not new array sales.
When Solar Battery Service Is Needed
Battery backup not working in outage
Grid down but critical circuits did not transfer — gateway or settings fault.
Powerwall or storage not charging
State of charge stuck low despite sunny production — communication or CT issue.
Error codes in Tesla or Enphase app
Persistent faults after reset need licensed electrical diagnosis.
Original installer gone
No one to service the battery tied to your existing solar — we take over.
Battery backup not working? We troubleshoot existing storage systems.
What Solar Battery Service Includes
- Tesla Powerwall troubleshooting & service
- Enphase storage & HomeGrid service
- Gateway and communication repair
- Breaker, CT, and panel-side diagnosis
- Firmware reset and configuration support
- Hardware replacement when required
Service of existing batteries only — for new Tesla Powerwall install see battery backup installation. Part of our solar repair services.
Battery service pricing depends on whether the fault is configuration, wiring, gateway, or a failed module. We diagnose on site and quote before parts or replacement — especially important when multiple systems (solar + storage + panel) interact.
Why Penny Electric
Licensed in-house solar service
Penny Electric holds NV C-2 #74758. Solar repair is performed by our licensed electricians — not outsourced crews or install sales teams.
Existing systems only — no new installs
We diagnose, repair, and maintain solar and battery systems already on your home. We do not sell new panel arrays.
Electrical + solar expertise
Inverters, batteries, and panels tie into your main panel — we troubleshoot the full path, not just one component.
4.9★ Average Across 671+ Reviews
Trusted across Las Vegas and Henderson for honest electrical and solar service work since 2008.
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How It Works
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01
Diagnose
We test gateway, breakers, communication, and charge/discharge paths.
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02
Service
Configuration, wiring repair, or component replacement on existing storage.
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03
Verify Backup
We confirm charging from solar and correct outage behavior where testable.
Solar Battery Service FAQ
Do you install new Tesla Powerwalls?
New Powerwall installation is on our battery backup installation page. This page covers service and repair of existing battery systems.
My Powerwall is not charging — what causes that?
Common causes include solar production faults, inverter communication loss, CT misconfiguration, tripped breakers, or gateway errors — we test each layer.
Battery backup not working during an outage — can you fix it?
Yes — we diagnose gateway transfer settings, wiring, and hardware faults that prevent islanding and backup power.
What battery brands do you service?
Tesla Powerwall, Enphase IQ Battery, HomeGrid, and other storage tied to existing residential solar in Las Vegas and Henderson.
Is battery service the same as solar panel repair?
No — storage adds gateway, panel, and software layers. We service batteries as part of solar repair but diagnose the full system path.
Have a Question? Contact Us
Reach out about your project, a quote, or anything else - we'll get right back to you.
Contact Us
Fax: (702) 586-3771
Phone answered at our Henderson main office.
Henderson Office (Main Office)
1987 Whitney Mesa Dr
Henderson, NV 89014
All staff, reception, and personnel.
Las Vegas Service Facility
3645 W Oquendo Rd Unit E
Las Vegas, NV 89118
Equipment and parts hub only
Hours
- Mon - Fri: 7AM - 5PM
- Saturday: By appointment
- 24 Hr Emergency Service